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North Social: Products & Services

North Social is a provider of social media applications, marketing campaigns, and promotions for different kinds of brands. The company offers high-impact, innovative services and solutions like custom applications, ad optimization, social reputation, PR, app hosting, fan page design, and more. Basically, if you need help with your social media presence, you call them.

North Social: Company Background

North Social started offering their social media solutions in 2006 and has quickly gained traction with different brands and companies, leading to an acquisition by marketing and PR software provider Vocus Corporation in February 2011. The North Social team is comprised of professionals with proven track records in the fields of social media strategy, PR, marketing, software development, and user experience.

North Social: Customer Feedback & Reviews

Reaction and feedback on North Social and its suite of applications is very positive. For small to medium enterprises, they have found North Social's applications to be a complete solution to most of their needs in terms of managing and growing their social media presence and reach. The minimal negative feedback is due to the fact that North Social's applications are not as customizable as larger brands and companies would like it to be. "The service does not provide clip art or page layouts with variable columns and image placements" says TopTenReviews.

North Social: Business Credibility & Trustworthiness

As one of the most prominent social media app platform provider, North Social is definitely in the radar of all PR, technology, and social media news outlets and websites. It has been covered by news sites such as PRWeb and TechCrunch. It may not be a BBB accredited company, but North Social has earned its credibility and reputation through its suite of social applications and solutions.

North Social: Website Popularity & Google Ranking

With an Alexa reputation of 718 and an Alexa Rank (U.S.) of 9,774, North Social's website can be considered a pretty popular destination for people looking for social media applications. Here are other ranking data that displays its popularity:

  • Google PageRank: 5
  • Alexa Rank (Global): 21,791
  • Quantcast Rank (U.S.): 4,777
  • Compete Rank: 64,000
North Social: Social Media Presence

With 151,114 likes on Facebook and 1,696 followers on Twitter, North Social has a pretty strong following in the social media space, which is expected as it is a social media solutions company. It is mostly active on those two platforms but it also has presence in other social media platforms including Google+, LinkedIn, and YouTube. The company also maintains a blog where they offer updates and news about their products, as well as tips on improving your social media strategy.

North Social: Website Security & Safety

North Social uses your Facebook account to start the installation process, which means all the security features of Facebook itself will be utilized once you initiate a transaction. Secure connections are also implemented during the payment process. It should also be noted that the North Social website is secure and has not been found to be suspicious or to carry malicious software.

North Social: Pricing & Packages

With no limits and all features at your disposal, the Enterprise package which is perfect for brands and agencies will cost you $149.99 per month. However, the most popular plan of North Social is the Basic plan which is $29.99 per month. It includes all the apps in the North Social suite but with a fan limit of 5,000. For most small to medium businesses, that's enough to kick off their social media push. Relative to its competitors, North Social offers pretty much the same range of pricing or just a tad higher. Overall, this price range is still reasonable for businesses.

North Social: Shipping Rates & Policies

Being a provider of software applications, North Social does not need to bother with shipping, which means you also don't have to bother with shipping rates. All you need to worry about is the actual price of the service and that's that. No matter where you are in the world, as long as you have Internet access, you're good to go.

North Social: Payment Methods Accepted

North Social, as of this time, only accepts credit card payments. All major credit cards, including Visa, Mastercard, and American Express, are welcome. All other types of payments, even the popular PayPal and the money order method, are currently not supported. It should also be noted that North Social does not invoice for services.

North Social: Returns, Refunds & Exchange Policy

There isn't exactly a refund policy in place for North Social's services, but they do offer a 14-day free trial. During your first 14 days using the suite of apps, you get full access to all its features and benefits for free. If you cancel your subscription before the 14 days end, you will not be charged a single cent. Do note that if you decide to cancel your subscription after the trial period, you have to pay for the days after those initial 14 days. They do no prorate for partial months.

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